State Farm® Insurance Agent Jon Jones

"I recently got off a call with Ken. He was extremely rude and did not allow me to talk. Aside from what he was trying to explain he should be respectful with his communication and allow space for customers to talk. That did not happen and that is completely unacceptable and unprofessional. He asked me a question and then when I began to answer he repeatedly talked over me. Not sure I can recommend this office for business due to lack of professionalism."

"Everyone is so helpful, especially Domenica and Yvonne. They take care of all our needs."

"Thank you for making this as smooth as possible."

"Super helpful and saved us a ton of money"

"Love Ethan he is so down to earth and so nice and quick with getting you exactly what you need. He’s so friendly and knows exactly what he’s doing. He also gets you the best prices around or any policy. Will definitely be referring him to friends and family thank you so much for your help Ethan."

"Heather was an absolute pleasure throughout the process of helping me obtain my auto insurance policy. She was knowledgeable in addressing any questions I had concerning my policy. So thankful for her professionalism and great customer service skills! Thanks again Heather, Jeff White"

"Thanks for your help Kyle, appreciate it. I was quoted a really great price on insurance."

"Very helpful and great with keeping in touch."

"Kyle was an absolute pleasure to work with! He made the entire process smooth and stress-free with his professionalism and expertise. I would highly recommend him to anyone in need of his services. Thank you, Kyle, for your outstanding support—we truly appreciate it!"

"Domenica assisted me well with adding another car to my policy. Very kind and professional"

"Kyle was GREAT!!!!"

"I am Joan sharing my experience with working with Mr. Lewis Dewberry to receive Auto and Property Insurance through State Farm Insurance. I was alway afraid to bundle my auto and home with my previous Insurance co. they were not saving me money it appeared that both prices went up that made me very unhappy. So, when Mr. Lewis mentioned bundling my policies I refused until he completed the work up and sent me the numbers and I was incredibly surprise and elated at how much he was able to save me with far less of a deductible than my other insurance co. I am Joan and I highly recommend Mr. Dewberry of (StateFarm) for all your Auto and home Insurance needs."

"Just started new policy with these guys today. So far I have no regrets. Ethan was very personable and down to earth and I could tell he had my best interest in mind. Whenever you call, ask for Ethan."

"Ethan Gwinn was very professional and making sure I understood my policies in the coverage on both of my policies and the amount"

"Heather at State Farm is awesome. Considering what all my husband and I had going on, She went above and beyond and had the patience to help us. She also saved us $533 on our Home owners insurance as well as $150mo in savings from our previous car insurance company. We recommend Ms Heather to get the best job done right the first time. Thank you so much again Heather! Yesss!!!"

"Excellent customer service! Dominica took care of all my insurance coverage and questions."

"Called to add a vehicle to my policy today and Heather took care of all the details immediately. Have used this agency for years and am very pleased."

"I received the best support from my agent Ethan Gwinn at Jim jones office, I felt like I was being handled by a family member which is important for a 70 yo female. Ethan was very knowledgeable and professional, he also made good recommendations for my situation. I would not hesitate recommending him, State Farm is fortunate having soneone like him representing them."

"Heather has been amazing! I actually had a lower quote from another insurance company, but the customer service with Heather was immediate, warm and so welcoming that it was worth the extra money. Then she called me a couple of days later and offered me an even lower quote. I had no idea she was even checking to get me a better rate. Who knew paying a bill could actually be a pleasant experience! Ha ha Thank you so much Heather and the team at State Farm."

"It’s was a pleasure working with you at State Farm . The whole experience was friendly easy understanding of my details with my policies. I want to thank State Farm for the savings on the cost and coverage for my auto and renters insurance ."

"Great customer service! Heather Bowen worked positively with my unique situation. Her communication was clear and timely. Like a good neighbor, State Farm was there!"

"I am absolutely thrilled with the service, support, and communication offered by Ken and Harper at the Jon Jones office. As a State Farm customer since around 1990, I've had many different agents as I've moved around the country. Not all agents are created equal. Ken and Harper are always happy to answer questions, model different scenarios for me, and treat my referrals with respect. If you look at my reviews, they are generally quite lengthy and thorough. I don't generally provide a review unless something exceptional (good or bad) has occurred. As a business owner, I also understand how important they are for visibility and success. The Jon Jones office hasn't changed my life, but they do make it a little better each time I interact with them."

"Very attentive and professional."

"Heather provided exemplary service, was very courteous, caring, and made my experience with securing new auto insurance painless. She was more than helpful, she went over not only the pertinent information, yet also gave me quality assurance that I had made a great choice, and most definitely in GOOD HANDS. Heather put my mind at ease, and the entire onboarding experience left me feeling at peace!! Heather deserves an award!!"

"The entire office was such a pleasure to work with - highly recommend! Specifically, Heather was super helpful and kind. I have previously worked with Domenica too who was great as well!"