
State Farm® Insurance Agent Jon Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Sorrell
August 1, 2025
"Wonderful to work with and always available to answer any questions."
Minna Yi
July 28, 2025
"We had a wonderful experience working with Heather at State Farm Insurance! From the moment we connected, she was incredibly friendly, professional, and efficient. She made the entire process of transferring auto insurance for both my husband and me smooth and stress-free. Heather was quick to respond, answered all of our questions with clarity and patience, and helped us find the best possible coverage for our needs. To top it off, she was able to get us an amazing discount on both of our vehicles, saving us a significant amount! We really appreciated her attention to detail and how she made sure we understood every part of our policy. If you're looking for someone who is not only knowledgeable and efficient, but also kind and easy to work with, we highly recommend asking for Heather!"
Imran Meghji
July 28, 2025
"Excellent customer service! Really appreciate Ken VanWinkle (Financial Services Manager) take the time to clearly explain all of our policies, coverage levels, options to help us save money, etc. Thank you Ken for helping protect our family!"
Kemi S
July 17, 2025
"I can't say enough about this team, especially Kyle, who bent over backwards to get me a quote after our auto/home rates increased. He is patient, polite, and professional. Can't ask for anything more. Highly recommend. Ask for Kyle Aycock!"
Tocia Floris
July 17, 2025
"I was very happy with the service i received from Heather. She was very informative and calmed my anxiety in this matter. I have a long standing relationship with state farm and would continue to do so as long as i have agents like Heather."
Jefferey White
July 15, 2025
"Heather was an absolute pleasure throughout the process of helping me obtain my auto insurance policy. She was knowledgeable in addressing any questions I had concerning my policy. So thankful for her professionalism and great customer service skills! Thanks again Heather, Jeff White"
"Thank you so much for your thoughtful review, Jeff! It’s fantastic to hear that Heather made the process of obtaining your auto insurance policy such a positive experience. Her professionalism, knowledge, and ability to address all your questions truly exemplify the high standard of service we strive to provide. We’re so grateful for your kind words and for recognizing Heather’s dedication to great customer service. If you ever have more questions or need assistance in the future, don’t hesitate to reach out—we’re always here to help. Thanks again, Jeff, and we look forward to serving you again!"
Therese Sanfelippo
July 8, 2025
"I would give Ken Vanwinkle 20 stars if I could. He was so easy to work with and so kind he made my transition to State Farm from another Insurance company that I was not happy with an amazing experience. I’ve already referred several friends to him. I can’t say enough good things about this agency, thank you thank you thank you!"
Thomas “Josh” Thephasdin
July 3, 2025
"Moved to GA recently. Heather was a huge help in getting everything setup. Great service"
mushtaq memon
July 3, 2025
"Heather Bowen, State Farm agent, did an excellent job explaining the details of our rental property insurance"
Ms. Williams
July 3, 2025
"The service I received from State Farm was positive, I was very satisfied with their quote. The agent was candid, knowledgable and coureous. I was given options and he went above and beyond. I would definitely recommend this agency."
Danah Dennis
June 29, 2025
"Heather was very helpful and patient when I was adding my teen driver to my policy. She offered many options and adviced us of the multiple safe driving discounts we are eligilble for. Highly recommend."
Vladimir Tarasov
June 26, 2025
"Have been long years customers. Like the team to work with. Special thanks to the agent Ethan Gvinn."
Austin MacMullan
June 17, 2025
"Ethan was very helpful, polite and informative, answering every question we had about insuring a second car."
Murtaza Hasan
June 13, 2025
"Heather was incredibly helpful and professional when helping me get my policy sorted! She walked me through everything clearly, from the binders and proof of insurance to the temp ID card. The process felt smooth and stress-free thanks to her attention to detail. I also appreciated the quick follow-up about the defensive driver discount—easy to complete and a nice perk! Would recommend Heather for great customer service. 🌟"
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Heather provided such exceptional service and made the process of getting your policy sorted smooth and stress-free. At State Farm, we pride ourselves on delivering professional and personalized support, and it’s wonderful to know Heather’s attention to detail and follow-up on the defensive driver discount made a difference for you. We truly appreciate your recommendation and are here anytime you need assistance with your insurance needs—whether it’s binders, proof of insurance, or exploring discounts! Thank you again for trusting us, and we look forward to serving you in the future. "
Derrick Finley
June 13, 2025
"Ethan Gwinn was the best. He was very patient with me and helped me to get all the discounts that State Farm has to offer in my situation. Getting insurance has never been this easy for me and there was absolutely no pressure. Thank You Ethan for your great customer service."
"Thank you so much for sharing your experience and for highlighting Ethan’s exceptional service! We’re thrilled to hear that he made the insurance process easy, stress-free, and tailored to your situation. His patience and dedication to helping you find all the available discounts truly reflect our commitment to taking care of our customers. Your kind words mean a lot, and we’re so glad you felt comfortable and supported throughout the process. Thank you for trusting us with your insurance needs—we’re always here to help, whether it’s exploring discounts, answering questions, or assisting with future policies. We appreciate you and look forward to continuing to serve you!"
Shade B.
June 10, 2025
"Ethan and Ken have been so helpful over the last few months with changes I’ve had to my plan. They’re quick with their replies and always thorough."
"Thank you for sharing your experience! It’s wonderful to hear that Ethan and Ken have been so helpful and responsive as you’ve navigated changes to your plan. Providing quick and thorough support is something we strive for, and it’s great to know they’ve delivered that level of care. We truly appreciate your trust and are always here to assist, whether it’s making updates to your plan or answering any questions that come up. Your feedback means so much to us, and we look forward to continuing to provide you with excellent service!"
David Lytle
June 6, 2025
"Heather Brown is an excellent agent for us. She was very detailed with all questions that my wife and I asked. She explained very well to me and my wife. She was very easy to work with. And she is very friendly and kindly. 🙂"
"Thank you for your kind words! It’s wonderful to hear that Heather provided such detailed and thoughtful support while answering all of your questions. Her clear communication, friendly demeanor, and professionalism truly shine through, and we’re so glad she made the process easy and enjoyable for both you and your wife. Your feedback means so much to us, and we’re thrilled that Heather delivered the exceptional service we aim for every day. If you ever have more questions or need assistance in the future, don’t hesitate to reach out—Heather and the rest of our team are always here to help. Thank you again for sharing your experience! "
Captain Babiker
June 1, 2025
"Helpful. Nice customer service. Knowledgeable"
"Thank you for your feedback! We’re so glad to hear that you found our customer service helpful, friendly, and knowledgeable. Providing excellent support and making sure all your needs are addressed is always our top priority. If there’s ever anything else we can assist you with, don’t hesitate to reach out. We’re here to make your experience as smooth and stress-free as possible. Thank you for choosing us, and we look forward to helping you again!"
Christian Selph
May 23, 2025
"Easy and Helpful"
"Thank you for your review! We’re thrilled to hear that your experience was both easy and helpful. Making sure everything is simple and stress-free is always our goal, and we’re glad we could assist you effectively. If you ever need help in the future, don’t hesitate to reach out. We’re here to make things as seamless as possible for you every time. Thank you for choosing us!"
Mark Palovick
May 21, 2025
"I was pleased to re-up with State Farm through Ethan’s council and advice for home and Auto insurance. The savings were apparent and assistance with switching uncomplicated. Thanks!"
"Thank you for sharing your experience! We’re so glad to hear that Ethan provided excellent guidance and advice while helping you renew your home and auto insurance. It’s wonderful that the savings were clear and the process of switching was smooth and hassle-free—making things simple and stress-free is always our goal. Your trust and kind words mean a lot, and we’re thrilled Ethan made such a positive impact. If you ever have questions or need further assistance, don’t hesitate to reach out. We’re always here to help and ensure you continue to get the coverage and savings that work best for you! Thanks again!"
Barbara McKinnon
May 14, 2025
"Dominica has exceeded my expectations in my search for car and renters insurance. She was enthusiastic, professional and very knowledgeable with all my questions. She helped me get the job done quickly and efficiently, Thank you Dominica!"
"Thank you so much for sharing your experience! It’s fantastic to hear that Dominica exceeded your expectations while assisting with your car and renters insurance. Her enthusiasm, professionalism, and in-depth knowledge truly shine, and we’re thrilled she was able to answer all your questions and make the process quick and efficient. Your kind words mean a lot, and we’re so glad Dominica provided such exceptional service. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help and ensure your insurance experience remains smooth and stress-free. Thank you for choosing us!"
Kent Nelson
May 13, 2025
"Valued my time and provided great service."
"Thank you for your feedback! We’re so glad to hear that you felt your time was valued and that the service exceeded your expectations. Providing efficient, thoughtful, and high-quality support is always our priority, and it’s great to know we delivered that for you. If you ever need assistance in the future, we’re here to help with anything you need. Thank you for choosing us, and we look forward to serving you again!"
Sophia Rossi
May 1, 2025
"I can not say enough good things about this team. I have been a customer of theirs for 10+ years now, and my experience has always been shockingly pleasant! One would assume that filing a claim (or working through one), renewing, transferring, etc. would be a headache, but this team proves me wrong every time I reach out! I joked with a friend recently that I would rather chat with my State Farm agents (even in stressful situations) than go to the mall or the grocery store. They are professional, CARING, responsive, and efficient. State Farm fam, thanks for all you do!"
"Sophie, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Robert Watts
April 22, 2025
"Dominica was very helpful!"
"Thank you for your review! It’s great to hear that Dominica was so helpful during your experience. Providing knowledgeable and friendly assistance is something we always strive for, and we’re glad she was able to meet your needs. If you ever have additional questions or need support in the future, don’t hesitate to reach out. We’re always here to help! Thanks again for sharing your feedback!"
Tariq Floyd
April 18, 2025
"Ethan was very considerate and consistent with helping find the perfect coverage for me"
"Thank you for your kind words! We’re so pleased to hear that Ethan provided such considerate and consistent support in helping you find the perfect coverage. His dedication to understanding your needs and ensuring you’re fully covered speaks to the level of service we strive to deliver every day. If you ever have questions or need assistance with your policy, don’t hesitate to reach out. We’re here to ensure your experience continues to be seamless and stress-free. Thank you for choosing us, and we look forward to serving you again!"