
State Farm® Insurance Agent Jon Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Austin MacMullan
June 17, 2025
"Ethan was very helpful, polite and informative, answering every question we had about insuring a second car."
Murtaza Hasan
June 13, 2025
"Heather was incredibly helpful and professional when helping me get my policy sorted! She walked me through everything clearly, from the binders and proof of insurance to the temp ID card. The process felt smooth and stress-free thanks to her attention to detail. I also appreciated the quick follow-up about the defensive driver discount—easy to complete and a nice perk! Would recommend Heather for great customer service. 🌟"
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Heather provided such exceptional service and made the process of getting your policy sorted smooth and stress-free. At State Farm, we pride ourselves on delivering professional and personalized support, and it’s wonderful to know Heather’s attention to detail and follow-up on the defensive driver discount made a difference for you. We truly appreciate your recommendation and are here anytime you need assistance with your insurance needs—whether it’s binders, proof of insurance, or exploring discounts! Thank you again for trusting us, and we look forward to serving you in the future. "
Derrick Finley
June 13, 2025
"Ethan Gwinn was the best. He was very patient with me and helped me to get all the discounts that State Farm has to offer in my situation. Getting insurance has never been this easy for me and there was absolutely no pressure. Thank You Ethan for your great customer service."
"Thank you so much for sharing your experience and for highlighting Ethan’s exceptional service! We’re thrilled to hear that he made the insurance process easy, stress-free, and tailored to your situation. His patience and dedication to helping you find all the available discounts truly reflect our commitment to taking care of our customers. Your kind words mean a lot, and we’re so glad you felt comfortable and supported throughout the process. Thank you for trusting us with your insurance needs—we’re always here to help, whether it’s exploring discounts, answering questions, or assisting with future policies. We appreciate you and look forward to continuing to serve you!"
Shade B.
June 10, 2025
"Ethan and Ken have been so helpful over the last few months with changes I’ve had to my plan. They’re quick with their replies and always thorough."
"Thank you for sharing your experience! It’s wonderful to hear that Ethan and Ken have been so helpful and responsive as you’ve navigated changes to your plan. Providing quick and thorough support is something we strive for, and it’s great to know they’ve delivered that level of care. We truly appreciate your trust and are always here to assist, whether it’s making updates to your plan or answering any questions that come up. Your feedback means so much to us, and we look forward to continuing to provide you with excellent service!"
David Lytle
June 6, 2025
"Heather Brown is an excellent agent for us. She was very detailed with all questions that my wife and I asked. She explained very well to me and my wife. She was very easy to work with. And she is very friendly and kindly. 🙂"
"Thank you for your kind words! It’s wonderful to hear that Heather provided such detailed and thoughtful support while answering all of your questions. Her clear communication, friendly demeanor, and professionalism truly shine through, and we’re so glad she made the process easy and enjoyable for both you and your wife. Your feedback means so much to us, and we’re thrilled that Heather delivered the exceptional service we aim for every day. If you ever have more questions or need assistance in the future, don’t hesitate to reach out—Heather and the rest of our team are always here to help. Thank you again for sharing your experience! "
Captain Babiker
June 1, 2025
"Helpful. Nice customer service. Knowledgeable"
"Thank you for your feedback! We’re so glad to hear that you found our customer service helpful, friendly, and knowledgeable. Providing excellent support and making sure all your needs are addressed is always our top priority. If there’s ever anything else we can assist you with, don’t hesitate to reach out. We’re here to make your experience as smooth and stress-free as possible. Thank you for choosing us, and we look forward to helping you again!"
Christian Selph
May 23, 2025
"Easy and Helpful"
"Thank you for your review! We’re thrilled to hear that your experience was both easy and helpful. Making sure everything is simple and stress-free is always our goal, and we’re glad we could assist you effectively. If you ever need help in the future, don’t hesitate to reach out. We’re here to make things as seamless as possible for you every time. Thank you for choosing us!"
Mark Palovick
May 21, 2025
"I was pleased to re-up with State Farm through Ethan’s council and advice for home and Auto insurance. The savings were apparent and assistance with switching uncomplicated. Thanks!"
"Thank you for sharing your experience! We’re so glad to hear that Ethan provided excellent guidance and advice while helping you renew your home and auto insurance. It’s wonderful that the savings were clear and the process of switching was smooth and hassle-free—making things simple and stress-free is always our goal. Your trust and kind words mean a lot, and we’re thrilled Ethan made such a positive impact. If you ever have questions or need further assistance, don’t hesitate to reach out. We’re always here to help and ensure you continue to get the coverage and savings that work best for you! Thanks again!"
Barbara McKinnon
May 14, 2025
"Dominica has exceeded my expectations in my search for car and renters insurance. She was enthusiastic, professional and very knowledgeable with all my questions. She helped me get the job done quickly and efficiently, Thank you Dominica!"
"Thank you so much for sharing your experience! It’s fantastic to hear that Dominica exceeded your expectations while assisting with your car and renters insurance. Her enthusiasm, professionalism, and in-depth knowledge truly shine, and we’re thrilled she was able to answer all your questions and make the process quick and efficient. Your kind words mean a lot, and we’re so glad Dominica provided such exceptional service. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help and ensure your insurance experience remains smooth and stress-free. Thank you for choosing us!"
Kent Nelson
May 13, 2025
"Valued my time and provided great service."
"Thank you for your feedback! We’re so glad to hear that you felt your time was valued and that the service exceeded your expectations. Providing efficient, thoughtful, and high-quality support is always our priority, and it’s great to know we delivered that for you. If you ever need assistance in the future, we’re here to help with anything you need. Thank you for choosing us, and we look forward to serving you again!"
Sophia Rossi
May 1, 2025
"I can not say enough good things about this team. I have been a customer of theirs for 10+ years now, and my experience has always been shockingly pleasant! One would assume that filing a claim (or working through one), renewing, transferring, etc. would be a headache, but this team proves me wrong every time I reach out! I joked with a friend recently that I would rather chat with my State Farm agents (even in stressful situations) than go to the mall or the grocery store. They are professional, CARING, responsive, and efficient. State Farm fam, thanks for all you do!"
"Sophie, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Robert Watts
April 22, 2025
"Dominica was very helpful!"
"Thank you for your review! It’s great to hear that Dominica was so helpful during your experience. Providing knowledgeable and friendly assistance is something we always strive for, and we’re glad she was able to meet your needs. If you ever have additional questions or need support in the future, don’t hesitate to reach out. We’re always here to help! Thanks again for sharing your feedback!"
Tariq Floyd
April 18, 2025
"Ethan was very considerate and consistent with helping find the perfect coverage for me"
"Thank you for your kind words! We’re so pleased to hear that Ethan provided such considerate and consistent support in helping you find the perfect coverage. His dedication to understanding your needs and ensuring you’re fully covered speaks to the level of service we strive to deliver every day. If you ever have questions or need assistance with your policy, don’t hesitate to reach out. We’re here to ensure your experience continues to be seamless and stress-free. Thank you for choosing us, and we look forward to serving you again!"
Josh Tindol
April 17, 2025
"I highly recommend and highly recommended Mrs heather"
"Thank you so much for your glowing recommendation! It’s wonderful to hear that Heather made such a positive impact on your experience. Her dedication, professionalism, and attention to detail truly embody the level of service we aim to provide every day. Your trust and kind words mean so much to us. If you ever need assistance in the future, Heather and the rest of our team are always here to help. Thank you again for sharing your feedback!"
Janell J
April 3, 2025
"I recently got off a call with Ken. He was extremely rude and did not allow me to talk. Aside from what he was trying to explain he should be respectful with his communication and allow space for customers to talk. That did not happen and that is completely unacceptable and unprofessional. He asked me a question and then when I began to answer he repeatedly talked over me. Not sure I can recommend this office for business due to lack of professionalism."
"Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your call. Providing respectful and professional communication is a top priority for us, and it’s clear that we fell short in this situation. This feedback is concerning, and we want to assure you that we take it very seriously. We will address this matter internally to ensure that all interactions reflect the level of courtesy and professionalism our customers deserve. If you’re open to it, we’d greatly appreciate the opportunity to discuss this further and make things right. Please feel free to contact us directly. Your satisfaction and trust are extremely important to us, and we value the chance to improve and earn back your confidence. Thank you for bringing this to our attention, and we’re committed to doing better moving forward."
Ed Rate
April 2, 2025
"Everyone is so helpful, especially Domenica and Yvonne. They take care of all our needs."
"Thank you so much for your thoughtful review! We’re delighted to hear that Domenica and Yvonne have been especially helpful in taking care of all your needs. Providing attentive and personalized service is something we strive for every day, and it’s wonderful to know they’ve made such a positive impact on your experience. We truly appreciate your trust and support. If there’s ever anything more we can do for you, don’t hesitate to reach out—our team is always here to help. Thank you again for sharing your feedback!"
Greg Wisdom
March 15, 2025
"Thank you for making this as smooth as possible."
"Thank you for your kind words! We’re so glad to hear that your experience was smooth and stress-free. Making sure everything is handled efficiently and with care is always our priority, and it’s great to know we succeeded in doing that for you. If you ever need assistance or have questions in the future, don’t hesitate to reach out—we’re always here to help. Thank you for choosing us!"
Christina Williams
March 13, 2025
"Super helpful and saved us a ton of money"
"Thank you for sharing your experience! We’re thrilled to hear that we were able to help and save you a significant amount of money. Finding the best solutions for our customers while keeping things simple and cost-effective is always our goal. If you ever have more questions or need assistance, don’t hesitate to reach out. We’re always here to ensure you get the best service and savings possible. Thanks again for your feedback!"
Kristen Davis
March 11, 2025
"Love Ethan he is so down to earth and so nice and quick with getting you exactly what you need. He’s so friendly and knows exactly what he’s doing. He also gets you the best prices around or any policy. Will definitely be referring him to friends and family thank you so much for your help Ethan."
"Thank you so much for sharing your amazing experience! It’s wonderful to hear that Ethan provided such friendly, efficient, and knowledgeable service while helping you find exactly what you needed. His dedication to getting the best prices and ensuring everything is handled quickly truly reflects the level of care we aim to provide every day. Your recommendation to friends and family means the world to us, and we’re so grateful for your trust and support. If there’s ever anything more we can assist you with, don’t hesitate to reach out. Thank you again for your kind words and for choosing us—it’s always a pleasure to help!"
Jefferey White
March 7, 2025
"Heather was an absolute pleasure throughout the process of helping me obtain my auto insurance policy. She was knowledgeable in addressing any questions I had concerning my policy. So thankful for her professionalism and great customer service skills! Thanks again Heather, Jeff White"
"Thank you so much for your thoughtful review, Jeff! It’s fantastic to hear that Heather made the process of obtaining your auto insurance policy such a positive experience. Her professionalism, knowledge, and ability to address all your questions truly exemplify the high standard of service we strive to provide. We’re so grateful for your kind words and for recognizing Heather’s dedication to great customer service. If you ever have more questions or need assistance in the future, don’t hesitate to reach out—we’re always here to help. Thanks again, Jeff, and we look forward to serving you again!"
Syddel Worrell
March 3, 2025
"Thanks for your help Kyle, appreciate it. I was quoted a really great price on insurance."
"Thank you for sharing your experience! We’re so glad to hear that Kyle was able to assist you and provide a great insurance quote that fit your needs. Offering competitive pricing and making the process easy are priorities for us, and it’s wonderful to know Kyle delivered on that. If you ever have any questions or need further assistance, don’t hesitate to reach out. We’re here to help and ensure you continue to have an excellent experience. Thanks again!"
Brandi Starling
March 2, 2025
"Very helpful and great with keeping in touch."
"Thank you for your feedback! We’re so glad to hear that you found our team helpful and appreciated the consistent communication. Staying connected and ensuring all your needs are met is something we value highly, and it’s great to know it made a positive difference in your experience. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help and provide the same great service. Thanks again for sharing your experience!"
Deonsha Diggs
February 27, 2025
"Domenica assisted me well with adding another car to my policy. Very kind and professional"
"Thank you for sharing your experience! It’s great to hear that Domenica provided such kind and professional assistance while helping you add another car to your policy. We strive to make every process smooth and hassle-free, and it’s wonderful to know Domenica delivered that level of service. If you ever have additional questions or need further assistance, don’t hesitate to reach out. We’re always here to help with any of your insurance needs. Thank you again for your kind words!"
Tron Jones
February 20, 2025
"Kyle was GREAT!!!!"
"Thank you for your enthusiastic review! It’s fantastic to hear that Kyle made such a great impression and provided exceptional service. We’re thrilled he was able to assist you and make your experience a positive one. If you ever need help or have questions in the future, don’t hesitate to reach out. Kyle and the rest of our team are always here to provide the same outstanding support. Thanks again for sharing your feedback!"
Joan Leung
February 12, 2025
"I am Joan sharing my experience with working with Mr. Lewis Dewberry to receive Auto and Property Insurance through State Farm Insurance. I was alway afraid to bundle my auto and home with my previous Insurance co. they were not saving me money it appeared that both prices went up that made me very unhappy. So, when Mr. Lewis mentioned bundling my policies I refused until he completed the work up and sent me the numbers and I was incredibly surprise and elated at how much he was able to save me with far less of a deductible than my other insurance co. I am Joan and I highly recommend Mr. Dewberry of (StateFarm) for all your Auto and home Insurance needs."
"Thank you so much for sharing your experience, Joan! It’s wonderful to hear how Lewis Dewberry was able to not only address your concerns but also provide such an incredible solution by bundling your auto and property insurance. We understand that bundling can sometimes feel uncertain, especially if it hasn’t saved money in the past, so it’s fantastic to know that Lewis’s expertise and diligence made such a positive difference for you. Saving you money while offering better coverage and lower deductibles is exactly the kind of service we strive for, and we’re thrilled Lewis delivered on that. Your recommendation means so much, and we truly appreciate your trust and support. If you ever have questions or need assistance in the future, don’t hesitate to reach out—Lewis and the rest of the team are always here to help. Thank you again, Joan!"