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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Wisdom

March 15, 2025

5  out of  5
rating by Greg Wisdom
"Thank you for making this as smooth as possible."
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Christina Williams

March 13, 2025

5  out of  5
rating by Christina Williams
"Super helpful and saved us a ton of money"
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Kristen Davis

March 11, 2025

5  out of  5
rating by Kristen Davis
"Love Ethan he is so down to earth and so nice and quick with getting you exactly what you need. He’s so friendly and knows exactly what he’s doing. He also gets you the best prices around or any policy. Will definitely be referring him to friends and family thank you so much for your help Ethan."
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Jefferey White

March 7, 2025

5  out of  5
rating by Jefferey White
"Heather was an absolute pleasure throughout the process of helping me obtain my auto insurance policy. She was knowledgeable in addressing any questions I had concerning my policy. So thankful for her professionalism and great customer service skills! Thanks again Heather, Jeff White"
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Syddel Worrell

March 3, 2025

5  out of  5
rating by Syddel Worrell
"Thanks for your help Kyle, appreciate it. I was quoted a really great price on insurance."
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Brandi Starling

March 2, 2025

5  out of  5
rating by Brandi Starling
"Very helpful and great with keeping in touch."
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Trinity Henry

February 27, 2025

5  out of  5
rating by Trinity Henry
"Kyle was an absolute pleasure to work with! He made the entire process smooth and stress-free with his professionalism and expertise. I would highly recommend him to anyone in need of his services. Thank you, Kyle, for your outstanding support—we truly appreciate it!"
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Deonsha Diggs

February 27, 2025

5  out of  5
rating by Deonsha Diggs
"Domenica assisted me well with adding another car to my policy. Very kind and professional"
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Tron Jones

February 20, 2025

5  out of  5
rating by Tron Jones
"Kyle was GREAT!!!!"
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Joan Leung

February 12, 2025

5  out of  5
rating by Joan Leung
"I am Joan sharing my experience with working with Mr. Lewis Dewberry to receive Auto and Property Insurance through State Farm Insurance. I was alway afraid to bundle my auto and home with my previous Insurance co. they were not saving me money it appeared that both prices went up that made me very unhappy. So, when Mr. Lewis mentioned bundling my policies I refused until he completed the work up and sent me the numbers and I was incredibly surprise and elated at how much he was able to save me with far less of a deductible than my other insurance co. I am Joan and I highly recommend Mr. Dewberry of (StateFarm) for all your Auto and home Insurance needs."
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Zakkary Bogan

February 6, 2025

5  out of  5
rating by Zakkary Bogan
"Just started new policy with these guys today. So far I have no regrets. Ethan was very personable and down to earth and I could tell he had my best interest in mind. Whenever you call, ask for Ethan."
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Krystie Richard

January 30, 2025

5  out of  5
rating by Krystie Richard
"Ethan Gwinn was very professional and making sure I understood my policies in the coverage on both of my policies and the amount"
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Calixte Family

January 10, 2025

5  out of  5
rating by Calixte Family
"Heather at State Farm is awesome. Considering what all my husband and I had going on, She went above and beyond and had the patience to help us. She also saved us $533 on our Home owners insurance as well as $150mo in savings from our previous car insurance company. We recommend Ms Heather to get the best job done right the first time. Thank you so much again Heather! Yesss!!!"
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Carolyn Higbie

January 7, 2025

5  out of  5
rating by Carolyn Higbie
"Excellent customer service! Dominica took care of all my insurance coverage and questions."
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Todd Sloman

December 30, 2024

5  out of  5
rating by Todd Sloman
"Called to add a vehicle to my policy today and Heather took care of all the details immediately. Have used this agency for years and am very pleased."
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Mary anne Bode

December 2, 2024

5  out of  5
rating by Mary anne Bode
"I received the best support from my agent Ethan Gwinn at Jim jones office, I felt like I was being handled by a family member which is important for a 70 yo female. Ethan was very knowledgeable and professional, he also made good recommendations for my situation. I would not hesitate recommending him, State Farm is fortunate having soneone like him representing them."
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Charletta A. Fortson

November 21, 2024

5  out of  5
rating by Charletta A. Fortson
"Heather has been amazing! I actually had a lower quote from another insurance company, but the customer service with Heather was immediate, warm and so welcoming that it was worth the extra money. Then she called me a couple of days later and offered me an even lower quote. I had no idea she was even checking to get me a better rate. Who knew paying a bill could actually be a pleasant experience! Ha ha Thank you so much Heather and the team at State Farm."
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doral miller

November 15, 2024

5  out of  5
rating by doral miller
"It’s was a pleasure working with you at State Farm . The whole experience was friendly easy understanding of my details with my policies. I want to thank State Farm for the savings on the cost and coverage for my auto and renters insurance ."
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Danny Michael Lord

November 15, 2024

5  out of  5
rating by Danny Michael Lord
"Great customer service! Heather Bowen worked positively with my unique situation. Her communication was clear and timely. Like a good neighbor, State Farm was there!"
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Scot Hulshizer

October 31, 2024

5  out of  5
rating by Scot Hulshizer
"I am absolutely thrilled with the service, support, and communication offered by Ken and Harper at the Jon Jones office. As a State Farm customer since around 1990, I've had many different agents as I've moved around the country. Not all agents are created equal. Ken and Harper are always happy to answer questions, model different scenarios for me, and treat my referrals with respect. If you look at my reviews, they are generally quite lengthy and thorough. I don't generally provide a review unless something exceptional (good or bad) has occurred. As a business owner, I also understand how important they are for visibility and success. The Jon Jones office hasn't changed my life, but they do make it a little better each time I interact with them."
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Glenn Cooper

October 15, 2024

5  out of  5
rating by Glenn Cooper
"Very attentive and professional."
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C.K. Ford

October 12, 2024

5  out of  5
rating by C.K. Ford
"Heather provided exemplary service, was very courteous, caring, and made my experience with securing new auto insurance painless. She was more than helpful, she went over not only the pertinent information, yet also gave me quality assurance that I had made a great choice, and most definitely in GOOD HANDS. Heather put my mind at ease, and the entire onboarding experience left me feeling at peace!! Heather deserves an award!!"
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Megan Fudali

October 11, 2024

5  out of  5
rating by Megan Fudali
"The entire office was such a pleasure to work with - highly recommend! Specifically, Heather was super helpful and kind. I have previously worked with Domenica too who was great as well!"
We responded:
"Thank you for the wonderful review, Megan! Domenica is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
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Morgan Rhodes

October 10, 2024

5  out of  5
rating by Morgan Rhodes
"Domenica was amazing! She has a dog and was great at helping me figure out what I would need for mine. She spent as much time as I needed on the phone working out deductibles and add-ons. She is a lovely person and I'm so happy I was able to work with her to get this policy set up for my dog. I don't have to worry so much about the large costs for unexpected events."
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Wilson George

October 9, 2024

5  out of  5
rating by Wilson George
"I have been with Jon Jones for more than 10 years and State farm longer than that. I have to say that Jon Jones has the most incredible group of people I have ever had the pleasure of working with At an insurance agency. They always always follow up. They always return calls and Yvonne has been an absolute joy to work with. In today’s world, it’s good to have a company that still understands good customer service. I will be with them for many years to come"