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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Guido

August 11, 2026

5  out of  5
rating by Michael Guido
"Elliot was very responsive and helpful throughout the insurance shopping process. He's a huge reason I changed providers!"
We responded:
"Thanks so much for the amazing review, Michael! We really appreciate your support here in Alpharetta. Just reach out anytime if you need us - we’re here for you. "
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Jerdon Lake

August 7, 2026

5  out of  5
rating by Jerdon Lake
"Great time working with Kyle. Very knowledgeable and excellent attitude!"
We responded:
"Jerdon, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Michael H

August 6, 2026

5  out of  5
rating by Michael H
"Elliot Houston was extremely helpful in establishing my new auto program. He asked great questions to ensure I had a policy that best fit my needs. I greatly appreciate that I have a direct contact now for my insurance needs and do not need to call a 1(800) number to be connected with a stranger. I highly advise calling Elliot and letting him earn your business."
We responded:
"Michael, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Logan Parker

August 5, 2026

5  out of  5
rating by Logan Parker
"I worked with Elliot. He was very helpful in helping me bundle Auto and Renter's for a competitive rate after moving. Thanks Elliot!"
We responded:
"Thank you so much for your wonderful feedback of us here at Jon Jones’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jon Jones’s Insurance Team "
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wendy mermaid

August 3, 2026

5  out of  5
rating by wendy mermaid
"easy to speak with and explain details, very professional"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Alpharetta to know you had such a great experience with us. "
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Junnel Dominguez

July 31, 2026

5  out of  5
rating by Junnel Dominguez
"Spoke with Elliot and he is very knowledgable and he’s very patient on explaining things about the policies and stuffs and the process is so seamless! He provided me a better coverage and received it at a better price! Its very worth it!"
We responded:
"Junnel, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Alpharetta. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jon Jones and Team "
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Johnny Verkamp

July 15, 2026

5  out of  5
rating by Johnny Verkamp
"Elliot got me taken care of. Thank you!"
We responded:
"Thank you so much for your kind review, Johnny!  If you need insurance assistance, we are just an email or call away! - Jon Jones, your State Farm Agent   "
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Ashley Thomas

July 11, 2026

5  out of  5
rating by Ashley Thomas
"Would absolutely recommend this agency the agent Elliott took the time to explain every detail an every question to make sure I had the right amount of coverage with the added extras that I didn't have with my previous insurance I will definitely do business with this company for many years to come"
We responded:
"Ashley, thank you for your wonderful review of State Farm Agent Jon Jones’s Team!"
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Michael Wells

July 1, 2026

5  out of  5
rating by Michael Wells
"Simon hooked my family and I up with great coverage, price, and overall amazing customer service. I hate shopping around for insurance and extremely thankful that Simon called when he did. He made everything stress free and after attempting a couple other agencies I gave up and trusted my man here to take care of us because it was so easy. Thanks Simon and excited to be back part of the State Farm Family."
We responded:
"We appreciate your review, Michael. We are so happy that you had such a wonderful experience with State Farm Agent Jon Jones’s Team here in Alpharetta ! "
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Robert Harris

June 1, 2026

5  out of  5
rating by Robert Harris
"Darion Ward provided exceptional service! He was incredibly knowledgeable, took the time to explain all the coverage options, and made the whole process seamless. Highly recommend."
We responded:
"Wow, thank you for the 5-star review, Robert! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Clariece Collins

April 26, 2026

5  out of  5
rating by Clariece Collins
"Darion Ward is our licensed agent and he provided a high standard of service. Darion is knowledgeable and professional."
We responded:
"Thank you for the 5-star review, Clariece! Here on State Farm Agent Jon Jones’s Team, we are proud to serve our community and appreciate your recognition. "
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Clariece Collins

April 23, 2026

5  out of  5
rating by Clariece Collins
"Darion Ward provided exceptional customer service and support and he was knowledgeable and professional. This is the first time we've changed our insurance company since 1986 and Darion made the change effortless and stress free. It was a pleasure working with Darion during the entire process of making the switch, of both our automobile and homeowners, from Allstate to State Farm. I appreciate Darion for his personable and excellent assistance and I will, in deed, confidently and proudly refer him to others. Darion was an outstanding representative of your company's iconic catchphrase/slogan "Like a good neighbor, State Farm is there!"
Clariece Collins"
We responded:
"Clariece, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jon Jones’s Team—we are always here to help!"
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alonzo hamilton

April 14, 2026

5  out of  5
rating by alonzo hamilton
"Very professional and great job explaining coverages."
We responded:
"alonzo, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jon Jones’s Team here in our Alpharetta office. "
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Ritchie Dickey

March 27, 2026

5  out of  5
rating by Ritchie Dickey
"Ken was great to work with. He is very responsive and knowledgeable. We have a clean driving history, and we were able to save some money by switching to State Farm. We also saved on our homeowners policy. There are limited options for high-value homeowner's policies in the Atlanta metro. State Farm offers the best rates that we could find."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jon Jones’s Team! We deeply appreciate your kind words here in Alpharetta . "
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Leisa Frye

March 26, 2026

5  out of  5
rating by Leisa Frye
"A big thank you is owed to my new Statefarm Agent, Matt! I was highly impressed with his knowledge of the Insurance coverages that fit my needs and budget. I was a long time customer of Geico and Matt saved me hundreds of dollars on my auto, condo and life insurance premiums all while increasing my coverage! I can’t recommend him enough for his professionalism, great customer service and his nonpushy approach to guiding me on my insurance needs! Apparently, Statefarm has really reduced their rates recently and it feels great to know that I’m insured by a reputable company and the Jon Jones Agency! Thank you!!"
We responded:
"Thank you so much for the 5-stars, Leisa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jon Jones’s Team anytime."
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Richie Colombo

March 18, 2026

5  out of  5
rating by Richie Colombo
"Ken was amazing to work with! Super professional and saved me a bunch of money on my auto insurance! Referring him to everyone I know."
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G Fam

March 17, 2026

5  out of  5
rating by G Fam
"State Farm has provided Renter's insurance for us for years, but this year Ken inquired about our auto insurance without being pushy. Our interaction with Ken was nothing but pleasant and personable. Ken was very patient and made sure all of our questions were answered before making any decisions."
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Andrew Roth

March 13, 2026

5  out of  5
rating by Andrew Roth
"Worked with Ken to get my home and auto insurance to a more reasonable rate. Ended up with better coverage on both and saved $1k for the year. Easy process and I felt Ken actually had my best interests at top of my mind while leading me through the change. Highly recommend giving him a call!"
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Vladimir Tarasov

March 4, 2026

5  out of  5
rating by Vladimir Tarasov
"Have been long years customers.
Like the team to work with.
Special thanks to the agent Ethan Gvinn."
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Jan Whorton

February 17, 2026

5  out of  5
rating by Jan Whorton
"Homeowner's Policy- State Farm is wonderful. A tree hit my house from wind, and went over the roof, with most ending in the driveway. Yvonne Cashman, the Manager of the Alpharetta office was great; explaining who was responsible for doing what. She was very caring, professional, patient, and courteous. I had never handled the Insurance myself, prior to this last claim. The claim was also handled efficiently, by the other State Farm staff. The amount paid for the claim was very fair too. I have had State Farm car, and house insurance for decades; and that has always been my experience with them."
Profile photo of Leslie “Les R” Rice

Leslie “Les R” Rice

February 5, 2026

5  out of  5
rating by Leslie “Les R” Rice
"Always a pleasure to deal with Harper and I've always received
sincere care as a customer at that office! I Highly recommend !"
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Joan Leung

February 3, 2026

5  out of  5
rating by Joan Leung
"I'm Joan writing to share my recent experience working with Ethan Gwinn to secure auto and property insurance through State Farm.

I am incredibly happy to share that I was approved for a home and auto bundle that has allowed me to save significantly. In the past, I was unhappy with other insurance companies because I never seemed to save money when attempting to bundle my policies. However, with State Farm and Ethan’s help, the process has worked out great for me.

I am grateful for how much Ethan was able to save me, especially while providing a much lower deductible than my previous insurer. I highly recommend Ethan Gwinn at State Farm for all of your auto and home insurance needs.

Thanks, Joan"
We responded:
"Thank you so much for sharing your experience, Joan! It’s wonderful to hear how Lewis Dewberry was able to not only address your concerns but also provide such an incredible solution by bundling your auto and property insurance. We understand that bundling can sometimes feel uncertain, especially if it hasn’t saved money in the past, so it’s fantastic to know that Lewis’s expertise and diligence made such a positive difference for you.

Saving you money while offering better coverage and lower deductibles is exactly the kind of service we strive for, and we’re thrilled Lewis delivered on that. Your recommendation means so much, and we truly appreciate your trust and support. If you ever have questions or need assistance in the future, don’t hesitate to reach out—Lewis and the rest of the team are always here to help. Thank you again, Joan!"
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DK Mac

January 28, 2026

5  out of  5
rating by DK Mac
"Just switched to STATE FARM Insurance..My Rep.Kyle Aycock
was EXCELLENT..Helpful..Kind..Professional..Received much better coverage for a better price..Appreciate great customer service..."
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Preston Mintz

January 23, 2026

5  out of  5
rating by Preston Mintz
"Thanks to Kyle Aycock for making the experience seamless and enjoyable. Highly recommend this team!"
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Shepard Underwood

January 23, 2026

5  out of  5
rating by Shepard Underwood
"Very helpful and great customer service, Yvonne has been great as well as Ethan my agent"