State Farm® Insurance Agent Jon Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Robinson
November 11, 2025
"Ethan was very knowledgeable & exemplified professionalism in assisting me with the purchase of a new auto & life policies."
Jason Jones
November 5, 2025
"Great service!"
Sabrina Singh
October 16, 2025
"Ethan was phenomenal with explaining all the coverages that I asked about and in great detail. He is very knowledgeable and made me feel at ease when signing up by addressing all my concerns. Thank you for being so patient with me !"
Kirsty Loretz
October 14, 2025
"Ethan Gwinn at State Farm was wonderful! He walked me through the process of auto and homeowners insurance with patience and efficiency. We got the most competitive quote and the entire process has been smooth and stress free. Thank you Ethan!"
Leigh Winfield
October 8, 2025
"Iwas lucky enough to have Kyle Aycock help me with a policy…..he was friendly, knowledgeable, very helpful and took his time to explain policies and pricing…..he searched for discounts and ways I could save money..I really appreciated all he did…"
Austin Pinson (Austin Pinson)
October 6, 2025
"Kyle Aycock went above and beyond to assist me. He was more than helpful, transparent in the whole process, and most importantly patient with me. He even stayed after hours to make sure I was squared away. I'm team State Farm because of the great help I received last week from Kyle. I hope State Farm is aware of how great of an asset he is to the company."
Wendy Steelmon
September 5, 2025
"Ethan was wonderful to work with! He was patient as I tried to find time to inquire about a policy, to compare policies, and to actually purchase a policy despite a number of unexpected events. Truly professional and personable."
Steve Sorrell
August 1, 2025
"Wonderful to work with and always available to answer any questions."
Minna Yi
July 28, 2025
"We had a wonderful experience working with Heather at State Farm Insurance! From the moment we connected, she was incredibly friendly, professional, and efficient. She made the entire process of transferring auto insurance for both my husband and me smooth and stress-free. Heather was quick to respond, answered all of our questions with clarity and patience, and helped us find the best possible coverage for our needs. To top it off, she was able to get us an amazing discount on both of our vehicles, saving us a significant amount! We really appreciated her attention to detail and how she made sure we understood every part of our policy. If you're looking for someone who is not only knowledgeable and efficient, but also kind and easy to work with, we highly recommend asking for Heather!"
Imran Meghji
July 28, 2025
"Excellent customer service! Really appreciate Ken VanWinkle (Financial Services Manager) take the time to clearly explain all of our policies, coverage levels, options to help us save money, etc. Thank you Ken for helping protect our family!"
Kemi S
July 17, 2025
"I can't say enough about this team, especially Kyle, who bent over backwards to get me a quote after our auto/home rates increased. He is patient, polite, and professional. Can't ask for anything more. Highly recommend. Ask for Kyle Aycock!"
Tocia Floris
July 17, 2025
"I was very happy with the service i received from Heather. She was very informative and calmed my anxiety in this matter. I have a long standing relationship with state farm and would continue to do so as long as i have agents like Heather."
Jefferey White
July 15, 2025
"Heather was an absolute pleasure throughout the process of helping me obtain my auto insurance policy. She was knowledgeable in addressing any questions I had concerning my policy. So thankful for her professionalism and great customer service skills! Thanks again Heather, Jeff White"
"Thank you so much for your thoughtful review, Jeff! It’s fantastic to hear that Heather made the process of obtaining your auto insurance policy such a positive experience. Her professionalism, knowledge, and ability to address all your questions truly exemplify the high standard of service we strive to provide. We’re so grateful for your kind words and for recognizing Heather’s dedication to great customer service. If you ever have more questions or need assistance in the future, don’t hesitate to reach out—we’re always here to help. Thanks again, Jeff, and we look forward to serving you again!"
Therese Sanfelippo
July 8, 2025
"I would give Ken Vanwinkle 20 stars if I could. He was so easy to work with and so kind he made my transition to State Farm from another Insurance company that I was not happy with an amazing experience. I’ve already referred several friends to him. I can’t say enough good things about this agency, thank you thank you thank you!"
Thomas “Josh” Thephasdin
July 3, 2025
"Moved to GA recently. Heather was a huge help in getting everything setup. Great service"
mushtaq memon
July 3, 2025
"Heather Bowen, State Farm agent, did an excellent job explaining the details of our rental property insurance"
Ms. Williams
July 3, 2025
"The service I received from State Farm was positive, I was very satisfied with their quote. The agent was candid, knowledgable and coureous. I was given options and he went above and beyond. I would definitely recommend this agency."
Danah Dennis
June 29, 2025
"Heather was very helpful and patient when I was adding my teen driver to my policy. She offered many options and adviced us of the multiple safe driving discounts we are eligilble for. Highly recommend."
Vladimir Tarasov
June 26, 2025
"Have been long years customers. Like the team to work with. Special thanks to the agent Ethan Gvinn."
Austin MacMullan
June 17, 2025
"Ethan was very helpful, polite and informative, answering every question we had about insuring a second car."
Murtaza Hasan
June 13, 2025
"Heather was incredibly helpful and professional when helping me get my policy sorted! She walked me through everything clearly, from the binders and proof of insurance to the temp ID card. The process felt smooth and stress-free thanks to her attention to detail. I also appreciated the quick follow-up about the defensive driver discount—easy to complete and a nice perk! Would recommend Heather for great customer service. 🌟"
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Heather provided such exceptional service and made the process of getting your policy sorted smooth and stress-free. At State Farm, we pride ourselves on delivering professional and personalized support, and it’s wonderful to know Heather’s attention to detail and follow-up on the defensive driver discount made a difference for you. We truly appreciate your recommendation and are here anytime you need assistance with your insurance needs—whether it’s binders, proof of insurance, or exploring discounts! Thank you again for trusting us, and we look forward to serving you in the future. "
Derrick Finley
June 13, 2025
"Ethan Gwinn was the best. He was very patient with me and helped me to get all the discounts that State Farm has to offer in my situation. Getting insurance has never been this easy for me and there was absolutely no pressure. Thank You Ethan for your great customer service."
"Thank you so much for sharing your experience and for highlighting Ethan’s exceptional service! We’re thrilled to hear that he made the insurance process easy, stress-free, and tailored to your situation. His patience and dedication to helping you find all the available discounts truly reflect our commitment to taking care of our customers. Your kind words mean a lot, and we’re so glad you felt comfortable and supported throughout the process. Thank you for trusting us with your insurance needs—we’re always here to help, whether it’s exploring discounts, answering questions, or assisting with future policies. We appreciate you and look forward to continuing to serve you!"
Shade B.
June 10, 2025
"Ethan and Ken have been so helpful over the last few months with changes I’ve had to my plan. They’re quick with their replies and always thorough."
"Thank you for sharing your experience! It’s wonderful to hear that Ethan and Ken have been so helpful and responsive as you’ve navigated changes to your plan. Providing quick and thorough support is something we strive for, and it’s great to know they’ve delivered that level of care. We truly appreciate your trust and are always here to assist, whether it’s making updates to your plan or answering any questions that come up. Your feedback means so much to us, and we look forward to continuing to provide you with excellent service!"
David Lytle
June 6, 2025
"Heather Brown is an excellent agent for us. She was very detailed with all questions that my wife and I asked. She explained very well to me and my wife. She was very easy to work with. And she is very friendly and kindly. 🙂"
"Thank you for your kind words! It’s wonderful to hear that Heather provided such detailed and thoughtful support while answering all of your questions. Her clear communication, friendly demeanor, and professionalism truly shine through, and we’re so glad she made the process easy and enjoyable for both you and your wife. Your feedback means so much to us, and we’re thrilled that Heather delivered the exceptional service we aim for every day. If you ever have more questions or need assistance in the future, don’t hesitate to reach out—Heather and the rest of our team are always here to help. Thank you again for sharing your experience! "
Babiker
June 1, 2025
"Helpful. Nice customer service. Knowledgeable"
"Thank you for your feedback! We’re so glad to hear that you found our customer service helpful, friendly, and knowledgeable. Providing excellent support and making sure all your needs are addressed is always our top priority. If there’s ever anything else we can assist you with, don’t hesitate to reach out. We’re here to make your experience as smooth and stress-free as possible. Thank you for choosing us, and we look forward to helping you again!"